Had the worst customer service from Trenton Potter (store manager) after waiting almost an hour to get a swap approval from him. He charged us $150 to replace a non working iPhone that was still under warranty just because it had cosmetic damage to the screen. Worst experience ever at Apple and will definitely not be returning or recommending people to this location. Wait was long and the store manager is horrible. Stay away or they will make you wait long and steal your money for issues that should be covered under warranty.