I dropped my iPhone 5s on a concrete pavement by mistake one afternoon. The screen cracked and small parts had shattered. I was dreading going to the Apple Store to get the screen replaced, knowing I'd have to wait for a week or two (so I've heard from others). I was on my way to Pacific Mall that afternoon and thought to ask one of the store owners of a cell shop if my phone could be fixed on their premises. Turns out they could fix the shattered screen in an hour, and just for $80. It was just a coincidence that I was going to Pacific Mall that day, but so glad things worked out so well!