Would love to give 5 stars because I love Joe's. But after coming here countless times for breakfast and lunch I finally had a less than favorable experience. I wanted to substitute sausage for fruit (vegetarian alert) I had already done this several times with no issue. But it was not an option that day, I was only able to switch sausage for some other kind of meat or pancake. Not sure why it wouldn't be okay considering the side of fruit is the same price/maybe even less than a side of meat. Anyway, I still love Joe's but see this as an unnecessary problem if you want to keep a customer happy. I plan to come back but will keep in mind fruit instead of meat is not a fair trade.