Disappointed. My boyfriend and I went there and ordered 2 drinks. Waited...and waited...and waited. I got my drink but my boyfriend still hadn't gotten his. We continue to wait. Then we see that the people who were behind us had received their drinks and food before us! We wait for 20 minutes for a drink that takes less than 1 minute to make. When asked about this, they said sorry and shrugged their shoulders. It's a place run by teenage kids with little to no customer service experience. There are some workers who are better and faster than others but really unimpressed with today's shit show... there was only 1 customer before me and it wasn't busy so really not sure why it was such a mess. Doubt we'll go back and if we do, it won't be when today's staff is working!