Someone from the food inspection industry should check this place out.
Horrible dinning experience.... to bad because it's a nice place and I have been there before and recommended to many others. A little on the pricey side BUT that's not the issue. So we were there tonight (wife, 3 year old, 7 year old and myself) for dinner....already charging more for a weekend rate. We sit down, order and my wife grabs some salad... to start. She comes back to the table and she is about to eat a Cherry Tomato only to see that it is 3/4 covered in green/blue/furry mold. She was completely turned off (her first time their) and didn't want to try anything we ordered. I convinced her to try a chicken skewer that we got for the kids. She bit into it and it was chewy and hardly cooked. Suffice to say she didn't want to eat OR try anything else and she actually left she was so disgusted. The waiter came by and I showed him the Mold...he apologized which was nice (expected but nice). Shortly thereafter the manager came by and said sorry. I told him my wife really didn't feel like eating anything after seeing how bad that was (remember she has also left now) and he proceeded to tell me that he apologizes and that they are very busy and that the tomatoes were from Costco and he will take 10% off our bill. LOL LOL What restaurant would do this... especially a buffet whereas she hardly ate anything because she was turned off by the disgusting food she almost ingested. Am I supposed to be thankful now. It's not like she ordered some prepared meal... it takes nothing for them to say...don't worry, we are terribly sorry, no charge for her. It's not like we wasted anything either. So instead.... I got the $85 bill for 1 adult and two kids that ate steamed rice and uncooked chicken (kicker to all of this.... they are all in a washroom right now at home) glad I stuck to the sushi. They need to get their Customer Service worked out and moreover just plain old fashion courtesy. Do what's right, handle things properly AND stop the CASH grab. It's not like they are running a cheap dinner whereas they need to count every penny. Awful move Ye's.... shameful. Someone from the food inspection agency should check this place out OR Canada Revenue (save % if you pay cash) Hmmm thinking I will avoid this place for a while and see what happens.