Important, please read from an educated consumer.
This company broke 3 separate valuable items on 2 short distance "medium" sized moves. Dishes, a picture and also a ~$1500 table was broken. The table was broken due to the movers jumping out of the side of the van with it in their hands (presumably to save a few seconds) rather than use the ramp to walk it down.
Dishes were replaced (they were extremely well packed so the driving must have been herrendous on their part). Table was "fixed" although still had a noticable crack and several other chips they had made while attempting to fix it. Compensation of 60% will be given on the picture because "we didn't purchase the all inclusive plan." So it is pretty clear that if you want a crappy job then pay normal price and take your chances. If you want to have your stuff broken but be reimbursed then you pay a lot more so they buy you new stuff.
It took long times to reach the right people and get feedback from this company.
If you are moving valuables or things of sentimental value then take my advice and go with someone else....or if you prefer not to have people smoking while handling your things.