Called to place a take out order for wings and she said it would be ready in half an hour. We came to pick up the order about 35 minutes later and still had to wait another 10 minutes standing around just to pay and grab the food. The waitress clearly made eye contact 3 times and didn't even bother coming over but instead took the orders of 4 tables, and one of the tables had just sat down after we came in to pick up the order. I think it's reasonable to say that a paying customer comes first, especially once the food is ready to be given out. Not to mention, the girl didn't sound too friendly and just sounded like she had excuses after another when she finally came over to give us our food. Maybe suggest more staff during your lunch hour if you don't think you can handle it to your management...