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  • Meh, I've experienced much better... We used to frequent this Star Bucks a lot until Press Coffee opened near by. We wanted to top off a great evening with a nice cup of Joe and Press Coffee was closed at 7pm and it was 7:30pm, oh no.... so we stopped by Star Bucks. The service started off as a standard Star Bucks, quick to greet, though missing the smile this time, and ready to make what ever caffeinated concoction your craving for. Coffee #1 ~ decaf and sugar free vanilla syrup. Barista stated, "we are out to decaf, would regular coffee be ok?" What?? No, we would like a decaf please. Barista, "that will take 10 mins, so you will need to wait". We asked, why are you out of decaf? Barista, "we stop making decaf earlier in the day". We did not want to wait so we opted for a leaded brew. Coffee #2 ~ regular coffee with sugar free caramel. I watched the Barista and noticed she used the white pump for the sugar free vanilla and the brown pump for the sugar free caramel. Star Bucks used one collar for sugar free and the other for sugared syrups. As she poured our coffee I asked her to please make sure she gave us sugar free and not sugar. I noticed you used both colored pumps. Barista, snippy ~ "we don't separate our flavorings like the other Star Bucks". She then dumped our coffee's out and using the same cups proceeded to use the same pumps again... So we got both coffee's and proceeded to the cream bar and there was no cream... So I asked a different barista for some cream. She stated, "here ya go" and placed a gallon carton of cream on the bar and walked off. Wowsers! The coffee tasted burned as though it had been sitting there a while and we were for sure if we were drinking sugar free. No sugar comma later so we are ok and don't plan to go back to this Star Bucks for a while...
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