Bagels are pretty good but have been on the decline over the last 6 months. Service is just a not up to par with others. They cannot seem to get even the most mundane request accommodated (please don't toast or please cut in half). Have gone at 11 and told they are out of plain bagels and they close soon. They close at 2 pm which is not "soon" and how can you run out of plain bagels 3 hours before you close when you do your cooking on site and you have the word "Bagel" in your company name? Not worth the hassle.