The food quality changes from week to week, varies from great to very bad. They must change kitchen staff often. The breaking point came when my kids sent me a $50 IHOP gift certificate that came as a photo on my cellphone. When I tried to use it by showing the IHOP barcode on my iPhone none of the cashiers knew how to deal with it and I was forced to pay cash. I emailed the gift certificate back to my daughter. Maybe the servers in California are smarter than here and will know how to process it.