I've been to this nail salon several times. 1 year ago I would have given this place 4~5 stars for good service and pedicures. However I have found that their service & quality of pedicures has declined quite a bit. This most recent visit the salon was *cold.* so cold that the staff were in woolens. It was about -3 outside, so no real excuse. More than half of the pedicure massage chairs no longer work (the woman I came with is short & her feet could not reach the footstool, and they had to move her). And as well they said the could see us right away, and we ended up waiting a good long time before we were seen.
To be fair, if this was my first time here I may have given it 3 stars, but not knowing that they had used to be a decent place for a pedi.