InsaniTea is probably the only reason for me to go to Monroeville Mall. I'm never out this way but I have once made the drive just for their bubble tea. The reason being is that it has so many options that you can't find at many other bubble/boba tea places. InsaniTea gives you options of milk teas, fruit teas and fruit smoothies (which smoothies do not contain any tea). For tea, you also get your choice of a black tea base or a green tea base. For those who might not be familiar, it's rather simple: fruit tea is your choice of base with your choice of fruit juice. Milk tea is your choice of tea base with your choice of flavoring and milk. In addition to the typical tapioca pearls, they have quite the selection of flavored jellies and flavored boba (juice balls) too to add in your drink. The possibilities are nearly endless if anyone is interested in trying all the possible combinations. The one downside is they don't have grass jelly or puddings, which are my favorite tea toppings. My personal experience with the teas: I prefer the milk tea to fruit tea, as the fruit tea can be rather tart depending on what flavor you get.
InsaniTea not only gives you the ability to really customize your tea, but the customer service here has always been exceptional. The owners/workers have always been incredibly helpful in explaining their menu and the different flavors they have. I wish they had an InsaiTea in every mall because the drive to Monroeville Mall is not always very convenient.