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| - It always starts with a feeling. I just knew our AC unit was going to go out. Call it paranoia, if you want. But that's exactly what happened early Saturday morning in the sticky, hot month of July. What's worse, of course, than warm air streaming from the vents is the thought of finding a repair company who can and will tackle the weekend job without forcing another visit to the bank mortgage officer.
Call one of the big companies, I thought. They'd have the manpower to fix it right and right away. Now was not the time to mess around with a small-time operation. A quick scan of various larger company ratings had me thinking twice about that plan, though. And then through the fog, or steam, as it might have been, beamed the great ratings of Flores Air Conditioning & Heating. A couple people in similar situations had been very happy with the Flores treatment so I started dialing.
Unless you have little kids or a busted AC unit or both, 7 a.m. Saturday likely will not find you answering work calls. But there was Miguel along with his happy greeting asking how he could help. Promising, I thought. Well, a few hours later our polite and smiling technician Michael was sweating his keister off: Pulling out a busted fan motor, faltering capacitor and giving our old unit the full treatment. A few hundred dollars later, cool air was blowing again.
I couldn't have been more pleased with the service I received that day. The guys at Flores were responsive, courteous and downright pleasant to interact with. While I hope our AC keeps pumping out cool air for years to come, Flores Air Conditioning & Heating would be my only call if it does not. Thanks, guys!
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