Friendly, kind, knowledgeable staff. Got to my seizing dog very quickly, despite there being several pets arriving at the same time. Very compassionate staff, good communication about her overnight stay and what to expect at the MRI facility we had to transfer to the next morning, and called to keep us updated several times, and called for check up the following day. I swear a couple of the gals even teared up at my poor dog's seizures. Treatment was quick, effective and explained to me clearly.