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  • I went there on a Tuesday night during their "Charlotte Wine and Tapas Week." The deal was- you get two tapas and two glasses of wine for $35. The restaurant was full, but not incredibly busy. We waited a while for any one to come by to take out order. Once the server arrived, the waiter did not write down the order. Failing to remember the order, he brought me out the wrong glass of wine. We kindly asked that we receive the correct glass of wine. That was no problem, I got the glass of wine I ordered and then got to keep the other. Being that the server did not write down the order, one of our tapas was also wrong (we had ordered Brussel Sprouts, but instead we received the Black Pepper Biscuits). My boyfriend and I overlooked this as the biscuits were delicious. We received the check, and everything was correct. The server took an extraordinary amount of time to retrieve the check and run the card. So much though, that his colleague came over, retrieved the check and ran our card. Once receiving the receipt to sign, we realize the bill had just jumped up by $20. The server must have closed out another table and charged us for their meals/ drinks. We quickly let the server know. She cancelled the transaction and ran the card for the correct amount. Now, we are sitting with a $100 hold on our account in addition to the cost of our meal/ drinks because of one of the many errors made at this place.
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