Standards seem to be dropping at Kelsey's. I have been to this Queensway location since in my undergrad days. I was not impressed with the service last Saturday. It was a humid Saturday evening and we chose to sit inside. It was quite empty to be honest. There was nice music playing and we got seated immediately.
I really wanted a vanilla milkshake. I asked the waiter and he informed me that he was sorry but they didn't offer it on their menu anymore because it was not a best seller. He didn't offer me any alternatives and I ended up drinking a tall glass of iced water instead. Healthier-yes it was but I really wanted that milkshake. I was disappointed that he didn't ask me/provide options in place of the absent milkshake.
I ordered the fish and chips.
The food looked greasy and delicious but I found it quite bland. There was two pieces of huge haddock which made me happy. It was nice and crispy however it was so tuff. The fish was not flavourful at all and it was quite hard to eat. It costs around $15 which is standard but it didn't satisfy the foodie in me. I decided to have dessert elsewhere because of the experience. But the waiter did check up on us quite often which was appreciated.