The Tire and Battery Center is a JOKE... I was there for 3 hours last week. They are understaffed. Lazy. Horrible customer service. I am clearly a woman and was called SIR... And no it was not out of habit...
I have special rims and lug nuts where the air gun can not be used. Everything has to be done by hand. They said they couldn't do it. Spoke to a manager and he said they couldn't do it because "we don't have hand tools". They had ratchets on the wall which is all you would have needed with the lug nut adapter I had.
I raised HELL.. they eventually put my new tires on. Mind you, I had ordered my tires online and had already paid for them and they were at the shop waiting for me. People just don't care about customer service these days.
Flash forward to today, one week later.. back at the Tire and Battery Center to get my tires rebalanced simce my car shakes at 60 mph... they were balancrd when they put them on a week ago but not correctly. Incomprtent people who work there can't even do their job right!!! Get there at 7:30 a.m. (they open at 7) said they can't work on it until 9 when someone gets there... LAZY... I get people have emergencies and things happen but you should be adequately staffed incase something like this happens.
DO NOT GO HERE!!!!!!