My breakfast here was pretty good. Nothing spectacular but decent for what you might expect from a chain restaurant. They appear short staffed. One woman was hostess, server and cashier for the entire place. One guy in the kitchen. The speed of service and quality of the food weren't an issue. The issue was the way the staff handles being short staffed. No professionalism. The server repeatedly complained to various customers about how she was so far behind and so busy because the manager apparently didn't show up to work. I could hear her "sigh" loudly throughout the restaurant throughout my entire stay and could overhear her and the other employee complaining to each other about work.
I get it. Boss flakes out and you start the day digging out of a hole. We all face rough days at work. The key is that the customer is not where the employee gets to vent frustration! The customer wants an enjoyable dining experience without seeing and feeling tension and frustration of others. I don't blame the server as much as I blame poor management. Lack of support and training from a reliable leader is the downfall today. This won't keep me from going to all Bob Evans restaurants. .. just THIS one.