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| - If I could give less than 1 star I would. To start off, we came here cos the work they did on two bent rims I had at the time. They 'fixed' them but they were giving me problems still. Long story short, they ended up covering everything due to their bad previous work. Let me not forget to mention that they were all in a bad mood and pissed. Especially some guy there named Jr. R. He had horrrrrible since the start of us even getting there and has terrible customer service. I forgot his last name but he's a short chubby Mexican guy with short hair. Beware of him. The environment was so negative and I will never come again. On top of everything we were promised 2 hours for my new rims to get installed and a simple balance or alignment, can't remember which it was. Here we are calling THEM 4 hours later asking if the car was ready since it had been 4 hours and turns out the car had been ready for an hour or little over an hour. And when we asked why they never called us to tel up the car is ready, they said it's cos they didn't have a number to call yet my mom had left her and my dads phone number, so that excuse was just dumb. They did the work but did it all mad cos they had messed up previously. Also when we asked for a receipt or something that shows all the work they did and stuff, they weren't able to give us one as they said we didn't need one??? Overall horrible customer service, not welcoming environment all, everyone is mad, and wait is horrible. I would stay clear of this place if possible. Thank me later.
Update: next day (03/22/18)
I brought my car to my mechanic whom I trust and always bring my car to. He checked if my wheels were balanced and car was aligned and did it all for free. I I brought my car here cos I didn't have trust in the work these guys did yesterday when installing my rims. They had promised to put my new rims on and balance out my wheels which is something that is always recommended to do when putting new rims. Well it turns out that my wheels were way out of balance. So these guys saying they were gonna also balance my wheels and align it when putting on my rims was just a flat out lie. Extremely disgusted in that they'd lie to their customers. I knew something wasn't right the minute I got my car, so what'd I do, I brought my car to my mechanic only for him to tell me I was right and wheels weren't balanced. If you don't mind being lied to or mind bad customer service, go here. Otherwise I'd say stay away.
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