I have been going to this Arby's for sometime now and have to say the customer service has been poor. But last night that changed for me. Me and my woman wanted to get some Arby's since we haven't gone Their for a bit due to the wait and customer server we get threw the drive threw. Scott took our order and answered every question I asked with great customer service skills. And the wait this time was very short we were really impressed by this young man and his great customer service skills. Will be back during this time more often.