Just to keep this review as simple as possible.
Took 15 minutes for my Gram to get her Gin&Tonic after ordering. Waited 35 minutes to get our food.
My brothers fries were disgusting; stale and chewy (normally they're delicious). Cooks forgot to add grilled tomatoes to my Grams veggie burger entree. I asked THREE times for a water (from the point of service up until roughly 15 minutes after getting our food delivered to the table) to which I got up to get it myself as the waitress turned the corner to give me one. The grilled wings are normally amazing, but I didn't finish mine because a couple of the wings on my plate tasted old (thick, chewy). Extremely sub par.
I was about to give 2/5 stars before posting because of how much I love the Old Town Scottsdale location, but now I'm irritated again. 1/5 stars it is. You can do much, MUCH better CB&C- such a let down. Don't know if I'd ever go back to this location now; bummer.