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Attributes	Values
type	rev:Review
dateCreated	2016-02-29 00:00:00 (xsd:dateTime)
itemReviewed	EcoDry Restoration
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	4 (xsd:int)
rev:text	EcoDry is very difficult to work with, primarily due to very poor communication skills. Took months to get a written estimate to insulate an attic, and then the estimate was three short paragraphs with no relevant detail or pricing by item, when the total was estimated at $21,000. No description of the type of insulation being used, what the R-value would be, or how long it might take to complete, etc. The letterhead the estimate was written on had a company logo, but no phone number, address, website, or the name of the employee who did the estimate, etc.; it's unprofessional, bordering on suspicious to be so anonymous on their own letterhead. Furthermore the bid included things that were never discussed or explained, like removing an A/C wall unit, and something about "2 wall registers," which had no explanation. I am now waiting for a detailed explanation of the estimate in writing, but I'm doubtful that will happen. A day they were supposed to come out and do work at a specific time, as well as an estimate they called 2 hours early and said they were on their way. When our tenant told them she needed about 30 minutes to get ready, they said they would have to reschedule and never came that day, a very inconsiderate way to do things. In EcoDry's defense, they were working with PenguinAir, on a different issue (faulty HVAC install, which led to a roof leak, and Penguin hired EcoDry to do the drywall repairs). The communication provided by the two companies, to our tenant, and myself was horrible. Each company just kept pushing the issue back across the table to each other trying to wash their hands of it. Shockingly, a manager at Penguin told me they do not work with any other subcontractors in Phoenix for things like this. In a smaller city, I could believe it, but in all of Phoenix, they have only one contractor for this type of thing?!?!?
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Garrett

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