Based on the reviews, enjoying this place must be contingent on who provides your service. The salon was busy when I went in, but they accommodated me by bringing in a guy who was napping in his car. He blew his nose throughout my shellac ( which didn't last as long as it should have). I also feel like the pictures might be more flattering than this palace actually is. I don't see the point in given this place a second look, because there are so many other places that provide better service in a better atmosphere.