It looks like this location does not have great reviews. My husband and I? have been there three or four times in the last couple of months and we have had good experiences every time. The food is about what you would expect from a chain like this. The prices are good and we have always been blessed with good service. We often find ourselves needing late night food that is close to the west side, I have been happy to discover this as an option. Prices are reasonable.