I've been to Prestige four to five times in the past six months and each time I've been really disappointed. The last time I dropped my clothes off there was the end of July and I've since switched to Mark's Cleaners on Shea (fantastic!). Really don't go here--there are way better options in the area.
I'm not really sure what the draw of this place is. At first, I thought it was price and convenience because that's what kept me from trying other businesses. They DO have your stuff done super fast (if you drop off before 11AM it's after 5PM same day.) And since they charged me about $10/item and this was the cheaper option I had researched, I didn't want to find out what the bill would be at other businesses with a known higher price tag--think Z's Cleaners. I just figured Prestige was the only place I could afford in the area since I get my stuff dry cleaned every month or so. I even tried to use their print-out coupons when I remembered.
However, my clothes were becoming increasingly worn out looking. This was a major red flag for me. Not supposed to happen with dry cleaning, right? The last straw: I had one brand new shirt come back looking as though I had put it through the washing machine. I was frustrated because it was the first time dry cleaning this item and they charged me around $10 for it (just a t-shirt but somehow the fabric can't be washed because it has a sheen to it). Anyway, I finally was too fed up to go back and felt like there HAD to be somewhere else that wouldn't cost me a fortune and did a great job. I was even willing to go to Z's and just pay the price because I felt my clothes were getting ruined and didn't feel clean.
Thanks to Yelp I came across Mark's on Shea. They restored my worn out clothes in one visit AND charged me half the price. I dropped my clothes off at 11:30AM and they were done the next day after 5PM.
Anyway, don't use Prestige. Your clothes and wallet will thank you.