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| - I loved my experience with Chet's. The employees were friendly and helpful from the start, and they do great, honest work. I checked their prices with my family's long-time, trusted mechanic, and he reported that Chet's prices are reasonable and fair. I had a great experience and intend to return to them in the future.
I took my car here as a first-time customer to have some work done on my suspension. I received a call about halfway through the day from one of the mechanics, who explained exactly what they needed to do to fix my Camry. I had several questions, and he answered them all in a clear, detailed way.
I mentioned Quick Struts, a product that would reduce the labor costs for replacing my struts. He had already started searching for them, and was making calls to find less expensive parts. He quoted me a price and said he would call back when he found a better deal on parts. When he called back he had found them for a slightly lower price, and I gave him the go-ahead to do the work.
I picked up my car the next day, and as I waited for my paperwork I noticed that the staff knew most people on a first-name basis. From those who walked in to people who called on the phone, the employees knew or recognized almost all customers. They seemed to have a relationship with many of them, asking about their kids or jobs. The staff was very friendly, and I felt welcome as a customer.
Highly recommend Chet's!
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