This hotel is located at the edge of a really rundown neighborhood. While our car was parked in their garage someone smashed in one of the windows and stole some items from our car.
The shower in the "handicapped" room they assigned to us included a ramp for wheelchairs to go up but the ramp also lets the water in the shower run down all over the bathroom floor.
There was only one set of towels in the room, so we had to get room service to provide us with more towels.
By 7:30 am they no longer had cream cheese available for guests for breakfast (breakfast hours are 6-9 am) - since they provide breakfast on a daily basis, shouldn't they be stocked up to provide enough cream cheese to guests for the next several weeks?
There are only two washers and driers in the hotel (out of five floors). We had to wait a while before a machine finally became available.
We won't book another visit with the Baymont Inn and Suites.