My co-workers and I order lunch every Friday for a group lunch so we can all eat together. It is nice when we find a place that lets us order online and then one or two people can pick it up and bring it back to the office. Well, this week someone recommended Kneaders - so we all ordered and I was so not happy with what I got.
My co-workers that went to pick it up said that the restaurant had no clue what order was what, and even though we ordered in advance, nothing was ready when we arrived to pick-up the food at the designated time. So -- it was chaos picking up -- and of course there were problems with the orders once we got back to the office.
I had no soup that I paid an extra $2.99 for. AND -- someone in our group was missing ham on their ham sandwich!!
So - what I DID get was a soggy panini that was like mush in my mouth -- not worth $9 -- not even worth $1. And -- a super bitter pomegranate ice tea - which I would not recommend.
Overall -- feeling annoyed and hungry. Called for refund on the soup -- was offered store credit, or I could drive down and get my soup right now.
Not a happy customer. But all in all- it's okay, because we have OTHER OPTIONS!