We ordered to go. The restaurant was about half full and the wait for our food did seem a little long, but I'm always happy to wait if the food is good and you can see that the staff is all working hard. I probably wouldn't go here if you are on a tight lunch schedule.
The decor is modern. It's okay. It is a step up from McDonald's but definitely a step down from Delux or Zinburger, which are just down the street.
Our burgers were good. I felt like mine was a little under-cooked. I think that it would be advantageous for them to cook their burgers to order. The price is high enough and the wait is long enough that it should be made to order.
All-in-all, it was a pleasant experience.