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  • We have shopped at this Fry's Food Store more often than we like. The problem is when we're in the area it is convenient but we do go out of our way often to spend our $$ at other stores and only go here when absolutely necessary. Checkers rarely speak to you. Baggers are on cell phones. Staff is so involved in their conversations with each other that it's not unusual to go through a line and not exchange one word with the checker. This is more the experience than not the experience. It's got to have one of the rudest group of grocery store employees we've ever seen. If you have a question or need to ask the checker anything at all, you need to interrupt the ongoing conversation first. A recent complaint of service to one of the young managers was no different. He was rude and blamed the fact they had to have a union and couldn't do anything about the employees. I do believe if they had good management at this store, the treatment of customers would also improve. Training starts at the top and not from the bottom. Maybe instead of staff change, it's time for a management change. We find no problem whatsoever with food quality or shelves. The problems happen on your way out of the store up front.
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