First let me say that the massage itself was wonderful.
However, the management side of absolutely disgraceful !!!
I provided my gift certificate to the front desk employee where she had over 20 minutes to review and verify my gift certificate that my husband purchased for me for Christmas. I enjoyed my massage and when I was finished and checked out I was told that my gift certificate was invalid.
In the end, I was forced to pay full price. I have never been treated this terribly by a massage spa in my life!
Now I have paid twice for 1 massage. Management took absolutely no responsibility for any kind of mistake. This establishment is nothing more than a scam and treats you even worse. I absolutely would not recommend this establishment, if you could even describe it as such. I will never return and certainly not recommend it to anyone! I can only hope that their wonderful massage therapist, Robbie, isn't treated the way I was.