rev:text
| - Do NOT go to this nail salon.
I have been to other Regal Nails and they have been fine - good prices, so so atmosphere, but worth it for a pretty good pedicure at a good price (19.99).
However, this particular Regal Nails was awful from the beginning. When I went to the desk the woman (the older of the 2 women working that day) was the one who was available. She took me to the chair and when I put my feet in the water was REALLY hot - dont get me wrong I love hot showers, hot tubs, etc but this nearly burned my feet. She then made small talk while doing my pedicure, which really hurt. She was rough and didnt seem to care when I repeatedly winced in pain.
She was chatting with the other woman (who also worked there and was giving someone else a pedicure next to me) most of the time and often just stopped what she was doing with me in order to look at the women and finish her conversation (at least 5-7 times). Often while holding my foot in the air during the massage, It was very annoying.
When she was done, I wanted to sit for a few minutes to let the polish dry and she nearly threw me out even though no one was waiting. She came over and grabbed my purse and started looking for my wallet to return my card!!!! I took the card from her and told her I would do it. She then grabbed my legs and began rolling down my jeans, to which i again told her I could do it. She grabbed my purse and drink and sandals and tried to shove them on my feet. I grabbed my stuff and left. I was in such a rush to get out of there that I didnt even notice what a shoddy job she had done (I still had some of my old polish on the sides and she had gotten polish on my feet).
Not that this would excuse this behavior but it was the middle of the day, not even close to closing, and as I said no one was waiting.
I will NEVER return to this salon again and hope they improve their service if they hope to remain in business.
|