I've been coming here regularly for a gel manicure and I'm usually satisfied with my nails... This time not so much. Went in for a gel manicure and was okay with waiting for 20 mins but then the lady who did my nails seemed overwhelmed with customers and didn't give my nails the proper service that it needed. She cut into my skin three times and I didn't even mention anything. I asked her to make my nails appear a little thinner and she told me no. While filing my nails she wasn't even paying attention, just constantly looking around. I believe she was the owner. Horrible customer service. No longer coming here.