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| - Before i begin, let it be known that i created a yelp account just for this purpose... Ive been eating at kips burgers for probably over 10 years when i am in the area.. its changed owners a few times but always stayed the same.. until recently.. well on saturday november 4 2017 i actually convinced my friend that kips burgers were good and so we went in to pay 20$ each for a way overpriced burger poutine combo.. when i recieved my basically 10$ poutine the gravy had a funny taste like it came out of a can of 80ยข st huberts and was physically seperating from being old as f&$#.. you have to keep gravy going for like a week adding water before it does that... Okay so with my poutine i get an 8 oz burger with bacon and cheese. Well the burger comes and its got a HUGE giant pocket of pink blood/ juice and uncooked meat in the middle of the burger.. so raw it dripped down the bun turning it all pink.. so i informed the guy working the grill and he did apologize and make me another he was a very nice guy you could tell he wanted to make things right.. however then i get the second burger and its the opposite, overcooked and dry.. now i hate to be a bother so i left with my overcooked dry burger, and now that i had a chance to taste it it was horrible.. tasted like they bought the cheapest wal mart tube ground beef and made these burgers and froze them for a long time.. they taste of cheap and freezerburned meat.. its actually horrible and i ended throwing out this 12 dollar "hamburger". When you pay that much for a hamburger you usually would recieve ground chuck or ground sirloin some kind of quality...usually.. not this place u get literally the cheapest funny tasting meat you can imagine.. actually everything was cheap from the burgers to the gravy to even the way the cheese melted was flippin cheap.. i never knew i could judge the melting properties of cheap cheese btw until yesterday.. and i can tell you this place is being run into the ground quickly.. i feel bad for the owner i can tell hes overwhelmed he has his whole family workin there he seems stressed and i feel bad for him but they have absolutely no right to be in business serving burgers of this quality.. if you cant cook and you have no passion to make the food good why do you own a restaurant? to sheist people for their money? i want my 20 dollars back honestly ive never been so dissapointed in a restaurant before.. and ive never tasted old freezerburned cheap ground beef like this ANYWHERE else, the meat qualitys literally the worst ive ever tasted in a burger period.. and im assuming the reason there was a pocket of disgusting blood in the middle of my burger is due to this frozen burger being put onto the hot grill.. and if it wasnt frozen, and it had this pocket of blood in it.. then id say some culinary retraining is in order.. when im paying 12 bucks for a burger fresh not frozen is expected.. quality meat is expected... Now to the owner, if you want to stay in business charging these crazy high prices you need to improve meat quality greatly.. that burger better be ground chuck or steak or something of value/flavor etc. Like i said ive never written a review on ANYTHING before thats how dissapointed i was.. now when the owner sees this, i dont want you to be offended, please understand this was my honest opinion and im trying to help, also realize it COST me 20$ to teach you this lesson, because i did not eat the burger after 3 bites.. take these points and use them to improve your business model, id like to see you succeed! You were very nice people.. and the one thing that was right was the fries i can tell they were double fried and crispy and thats the kind of effort id like to see go into the other products
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