My best guess is the good review here are friends of the owners. I booked this tour on Expedia for last Tuesday. I called to find out the meeting location and they did not call me back. When I called again on Wednesday they said there were no tours on Tuesday and they did not know why Expedia sold that. Anthony said I could pay more for the VIP tour on Thursday or call Expedia and tell them the tour was cancelled for a refund - sounded fair. I decided on the refund. When I called Expedia they asked Anthony to confirm a refund was OK, and he called us a 'no show' and kept all the money. These guys are out and out crooks.