Rehashing what other have said. S.L.O.W. service. I ordered a plain turkey sammie and it took 15 minutes before it was ready. I work in this shopping center and only had 20 minutes to grab a bite. I have no idea what takes so long considering they don't take the order. You just hand them your bag.
Overall the sammie was pretty good. I ordered a "skinny wich" which means they scrape out the excess bread. I like this option a lot. The bread was extra flaky and good, but they put red onions on my sammie which I did not ask for and also hate.... so much that if I ever met an onion in a dark alley would kick it's ass.