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  • We recently had multiple properties wind up being sold over to Wardley without any notice from our previous property management group. What an absolutely HORRIFIC and frustrating experience. Wardley has never maintained proper communication with us as property owners, rarely returns a call and ALWAYS gives us the run around. One of the worst customer service experiences we have ever had. Daily incompetence, resulting in no one there knowing what's going on with our rentals, and always passing the buck. We shouldn't have to wonder about our rents, this is supposedly what they're being paid for! They never keep track of the property repairs and make unilateral decisions about major repairs without consulting us first. Total disregard for our home warranties, using whichever generic vendor they see fit. Their owners portal is a complete joke, as it's already the 15th of the month and we have not received our rents deposited for this month. Where's the accountability? How is this OK? Cannot even see which properties have paid! Called and tried to get resolution, spoke with Don, who had no clue what he was doing. This is a repeat issue with Wardley, and after so many stressful headaches, we have decided to take our business elsewhere. (Discovered Family Property management in North Vegas, who is WONDERFUL and professional with helping us transition). Do yourself a favor and SKIP ANY INTERACTION with Wardley. Protect your peace of mind and investment, go elsewhere. These are NOT the people you want to handle your property management here in Vegas.
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