AWESOME customer service from the manager, Tyler! We were on the east side of town to bring some family members a meal after the birth of their baby. I called to order food for a total of 10 people (the 50 piece tailgate and a tray of fries), was given the prices by an employee and then immediately transferred to a manager. In the few minutes that I waited, my husband and I agreed that we really needed to find a more affordable option for the amount of people we had to feed. Not expecting anything but a brisk dismissal, I regretfully relayed this to the manager with my apologies for wasting her time. That's when she surprised me by not even hesitating to offer me a better deal that would still feed our whole crowd for a price that we could afford. She said that they would still like to have our business and get us the meal that we wanted. I was floored. You just don't get that kind of service at big chains and yet we continually experience great service from this company no matter what side of town we're on! Needless to say, our family had very happy tummies that night.