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| - 1 star is being courteous and solely goes to renee. I have had scorpions in my apartment since day 1. This is a problem that will not seemed to be fixed. I went to the office thinking they would resolve the problem and their advice and their solution was USE A BROOM, GET A CAT, and I DONT KNOW WHAT TO TELL YOU. Are you kidding me? They won't even send maintenance because it's too dangerous for them. Everyone in my building has them and my neighbor has been stung. I've had countless sprays done to the inside of my apartment but they say the only way to fix the problem is to have my place steamed. This means leaving for 24hours. My neighbor had hers steemed with out her consent and they melted make up, candles, killed plants, and damaged electronics. So not only do you need to move anything that will melt, which they don't tell you, but plan on taking your tvs and computers. I have decided against steeming because what am I supposed to do with my tvs, paints, make up, etc and dogs for 24 hours?!??!?! So I see scorpions daily and they are on the walls, in the pantry, and now they are on the carpet. And let me assure you that they range in all sizes!
This seems like a beautiful place when you drive by, but honestly I feel like I'm trapped in a nightmare. Not only are the scorpions terrifying but I've lived in southern highlands for 7 years and I have never seen one till the fairways. That tells you something! This place is infested! They have also ripped up most of the grass to replace with rocks, and Changed the color of the building to brown. Let's talk about this paint job for a minute. I received a notice saying my building would be painted within a week or so which is fine. They did not notify me that when I open my blinds there would be a man outside my window. Even after the buildings were finished the painting crew kept coming back to do touch ups which I was not notified for. So when I left my blinds open to wake up with the sun weeks after they were finished imagine my surprise to see a painter staring in my window.
The office is useless. No one cares. Liz seems to never have any answers and her go to phrase is, " I don't know what to tell you."
On top of the scorpion issue, and the office not knowing what to tell me, they towed my car. Icing on the cake. Can't call me? Apparently there are several numbers listed so they just called one. Wow. This is the most ridiculous place I have ever lived in and the most unprofessional staff I have ever seen.
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