First of all, the company is out of this world! I called them because my A/C stopped working on a Thursday night. I was able to get through the night without needing it fixed since it was only the downstairs unit (we all sleep upstairs). First thing Friday morning, Ray Halili was here and able to fix the unit lickity split! It was the capacitor that went bad and I was grateful it wasn't more than that! What a blessing. Ray was super nice and friendly. Thanks COOLING COMPANY!