I had a technician come out for a free estimate for some plumbing issues. We got a quote for $5500 to demo our bathroom and redo our drain. (That's not even the retile, that's just to demo) Most of our heavy plumbing is outside the house or behind an outdoor wall. I thought it was weird to go through the tile so I decided to ask a second opinion. When they came out I was with them when they opened up my sewer line and the brass cap that plugs up our sewer line was destroyed. You could see that Drew's plumbing couldn't get it opened so the technician just smashed it open with a hammer. He of course never told me. I called them and let them know what their technician had done to my property. They said they had to investigate and call me back. When they finally called me back they told me the technician admitted that he broke it and they offered me a 10% discount. No thanks guys, your silly demo quote wasn't even what was wrong in the first place, my sewer line needed replacing! This is one of the most serious plumbing issues that can come up in homeownership and they can't even diagnose it or too lazy to do a heavy job and just wanted to get 5500 unnecessary dollars from us. They are totally okay with destroying someone's property and leaving someone's home with an open sewer line from this neglangence. Stay far away from these guys and get yourself a real professional or your just throwing your money away.