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  • I made a last-minute decision to give Wilhelm Automotive a try for an oil change because I feel good about giving business to shops in my neighborhood. The shop called to let me know the oil change was done and to notify me of their recommendations: transmission flush, power steering flush, rear brakes, and replacement of both air filters. The total, minus the breaks, was over $400. I paid for the oil change and took my car to another shop (brakes, specifically) for a second opinion. Upon leaving, I found my cabin air filter left on the floor of the passenger seat, unchanged and still in the frame. Also, my brakes mysteriously felt gritty. The second opinion offered a less expensive transmission flush, no recommendation to flush the power steering, air filters changed, and the rear brakes were fine -- 5% use in the front and 30% in the back. They cleaned the brakes beautifully and they felt like new when I drove away. For a $24 oil change, I'd go somewhere else.
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