Bought the blueberry cream pie here last night for take out. It had a weird metallic taste to it esp. the cream part. Took it back the next day to exchange for something else. The lady manager was extremely rude. She looked at at me all weird with my complaint and without saying anything took the pie to the back. The other staff member boxed a replacement pie while I was waiting. She came back to ring me up for the exchanged pie, and just walked away. I waited patiently not knowing whether I needed to pay for the difference or to get a receipt for the second pie.... The staff member and the freaking manager just walked away from the counter leaving me to stand there feeling like a total idiot. She did not once apologize for the mishap (that I had to drive 20 mins back to return it) and just walked away without saying ok you're all set. I felt like this place lack the common sense of customer service!!! You're in food industry, please have the common courtesy to be kinder to customers.
This will be the death of me that I have the expectation that people have more common sense than that. An apology, a thank you have a nice day, you're all set, handing me my purchase would be nice... not just freaking walk away without acknowledging the closing of a transaction you idiot. Will not feel the need to return to this facility and deal with her. Be aware of poor customer service from this lady and staff members. Mehhh now to find another dessert place. Marie Callender please consider your management is horrible!!! She looks like she hates her life .. shows all over her face.