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  • I never went to the original Phil the Fire, but based on other people's opinions I expected to be amazed. I wasn't. For the amount of employees in the restaurant, nobody should have to wait for anything. There were at least 6 people cooking and an additional 10 people serving/bussing/hosting and talking. We had to wait 5+ minutes for a table despite there only being about 5 tables occupied out of the 15 or so in the main dining room. Every table I looked at had a different server. Our server was very friendly but took a bit of time taking our orders and we got our appetizer before she got our drinks from the bar. The bussers were extremely eager to clear EVERYTHING off the table, whether you were using it or not. One took my friends 2nd fork before she had even used it and right after the appetizer! The catfish nugget appetizer was pretty good, the fish was cooked well. They didn't have the type of beer my friend wanted and they ran out of boneless chicken breats for my friend's chicken and waffles. The only alternative was "The Jake" which has bits of the boneless chicken breasts in the waffle batter and then cooked. She said it was kind of weird. I got the fried leg and thigh with a waffle. I was told they were out of the cinnamon butter that comes with the waffles, yet there was some on my waffle under the chicken. When I asked, 4 different people came by to tell me there wasn't anymore cinnamon butter, including one of the cooks who was pulled out of the kitchen by another server. After about 10 minutes, I was told by our server that somebody had turned on the "whipping" machine and there was more butter being made. It's cinnamon....and butter. I don't know how hard it was to just make more when it was getting low, but whatever. The chicken was cooked well and had a great crispiness, but didn't taste like ANYTHING. Seasoning in not in the vocabulary and I had to dip it in syrup to give it flavor. The 3-cheese mac and cheese was pretty basic. It has cheddar, monterey jack, and a 3rd non exciting cheese. We were also told that they were out of banana pudding when we went to order dessert. I may have to wait to take another trip there. They have some kinks to iron out for sure!
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