I have been to Caswell's probably 10 times in the past and about 3 years ago I stopped going. I have shot there but never bought there. Every time I have gone there, however, I am never greeted or asked if I need help. Their staff is condescending and when you do ask for help, they seem like you are wasting their time. Last time I went, I was open carrying, I always carry concealed or open, I was planning on shooting so I was open carrying, and a gentleman asked me to un-load and case my pistol, I turned around and walked out to leave. The gentleman followed me into the parking lot and said "do you want me to show you how" loudly and condescendingly. That was it, I was done. I don't need shown how to secure my weapon and seems to me Caswell's doesn't trust their customers. No carrying in shooting range, please!