All I want to do is buy a pair of boots. Every time I come to this Macy's the shoe department is insane. They don't have enough people working and when you need a size no one is to be found. I find myself waiting in line at the register to actually get some help. Today when I was there is was busy, but there seemed to be 4-5 people working. I walked up to the counter and asked for a size and they seemed annoyed. After waiting for 15 minutes I finally asked again if anyone was checking on my size. (By this time they kept helping people ahead of me at the register, back to back to back) Finally she went back after asking again and let me know they don't have it in my size. Basically just a big waste of time. When I used to work retail shoes if we didn't have your size we'd come out with a similar boot to show the customer or offer online ordering. None of that was done, I was just rushed away. If you want slow service and someone helping you that seems like you're just a hassle then you can shop here.