The treatment that you receive from time you walk the through the door until you leave is phenomenal. Unfortunately, you'll later find out that the exceptional treatment is simply to earn your business, attempt to befriend you, then proceed to overcharge the patient according to their customary fees as opposed to the in network contracted rates. Jacyln Yu is the billing rep and will attempt to overcharge the patient, and when a refund is requested, begin to add on various charges in order to avoid refunding the amount owed to the patient.
Overall, the service is great if you're going for a basic cleaning, but anything additional, it's best to seek a dental clinic that won't look to rip you off. Lastly, be sure to compare EOB with the dental ledger provided by them as Jaclyn Yu has been known to "overcharge" patients despite the insurance company informing her that she owes the patient a refund.