This is the real deal. All these reviews have nailed it. Today experts in their trade are hard enough to find let alone those that understand efficiency, communication and expectation. I appreciate the call Carol placed the day before my service as a reminder. I also appreciate the call Josh makes about 10 minutes before arrival. I have used him twice and he is excellent. Fast, efficient and cleans up after the job is done. Additionally he's more than happy to communicate what he's done and to offer suggestions. His price is fair and his invoices are precise with the services that he performed. I like this guy and wish him the best in his business. He gets it!