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| - I really, really wanted to like this place, but was severally disappointed. Took my husband there for his birthday, which he was excited about and even he was disappointed. They just opened and still have a lot of kinks to work out. So I am going to give a very detailed account of what was good and what was bad. Hopefully someone at Modern Rounds reads this and will take it as constructive feedback.
Website: Website was easy to navigate and make reservations for both the shooting lounge and for dinner. It even asked if we were celebrating an occasion. I marked birthday for my husband. Great job on the website!
Registration process: We were told when we got there we had to pay $5 membership fee each to shoot. I said ok, what does membership get you? Her answer, it is so you don't have to fill out the form every time, you just give us your phone number after today. Well, ok I paid $15 (there were 3 of us) to not have to fill out a form again. Instead of explaining anything I felt like the girl tried to up sell us on the extra time and the live action scenarios. I declined the scenarios because it was our first time and just wanted to try the regular stuff first. I am so glad I did. PARENTAL WARNING: the live scenarios (going on in the booth next to us) were full of F-bombs and other profanity. We had our 14 year old son with us, so I was shocked that they offered it to us, without even a warning. Also, it should be noted at this time they did ask if we were celebrating anything and I said, yes it is my husbands birthday today, she said great, I'll let them know. I am not sure who they are, because I was asked 3 times (website and 2 people) if we were celebrating any thing. Every time I said yes, birthday and nothing was done at all. Not sure why they bothered to ask.
Shooting lounge area: The girl spent all of 1 minutes showing us how everything worked, started a video and then disappeared. A cocktail waitress did come over right away and asked if we wanted anything. But we hadn't even looked at menu yet. So we said can we just have 3 waters for now. She brought them back at some point and we never saw her again.
We figured out the games on our own, but once we were out of CO2 we had to flag someone down to ask how to get more. He said just put them in the tray and we will replace (that would have been nice to know from our orientation). A man did come over at some point and because my son is 14 did a 2 minute safety talk with him. He was kind enough to answer all our other questions. When our time was up we literally couldn't find anyone, we waited over 5 minutes for someone to come. We gave up and went back out front to the reception area to be seated for dinner.
Dinner: The waiter was very prompt, very friendly. He knew the menu well. I have a wheat allergy, so he helped figure out my gluten free options. He was even very sympathetic to the fact that is was one of the most uncomfortable dinning experience we have ever had. Meaning, the chairs, while beautiful are way over sized and the wrong height for the tables. None of us could pull our seats in all the way because the seat hit each other and then our feet were all on top of each others. I finally tucked my feet under me in the chair to both elevate myself and keep them from getting stepped on. When we mentioned it to waiter he said, yeah I know, I have had several people complain about that. All that being said, we all loved our food. Hats off to the chef, great food. Just please save your waiters some anguish and mark your gluten free friendly options on the menu.
Wow! Didn't realize I had that much to say... longest review in history :)
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