I am apologetic for not having updated my review on Yelp for Quick Pic Towing. I am sure I was angry at the time of my last posting. I still don't know what was with the dispatcher,but am not basing the update of my rating on her. Quick Pic turned out to be an excellent towing company. It may have taken a little time, but the company paid for the damages done to both the car and the garage. I would now recommend this company to anyone needing a tow. I was fortunate to have been assisted by John (part owner) in resolving the issues I had. John showed that this business truly has high ethical standards.